At Rent The Scent LLC ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website or services. By visiting our site and interacting with our business, you agree to the practices described herein. We encourage you to review this policy to understand how we handle your data and your rights regarding it.

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Information We Collect

We collect two types of information:

• Personal Information: Information you provide when you interact with our website, including:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment information (when making a purchase or booking a service)

  • Other information relevant to customer surveys, inquiries, or offers

• Non-Personal Information: Information automatically collected when you visit our website, including:

  • Browser type

  • IP address

  • Pages you visit on our site

  • Device type and operating system

  • Cookies and similar tracking technologies (see Section 5 for more details)

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How We Use Your Information

We may use the information we collect for the following purposes:

• To process orders and manage service bookings (including diffuser rentals, HVAC installations, and product purchases)

• To communicate with you about your orders, bookings, or inquiries

• To improve our website and customer experience

• To send promotional materials, updates, or other marketing communications, if you opt-in

• To prevent fraud and ensure the security of our website

• To comply with legal obligations

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Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping partners), as long as those parties agree to keep this information confidential.

• Legal Requirements: We may release your information when required by law or to protect our legal rights.

• Business Transfers: If Rent The Scent LLC is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

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Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

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Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us improve website functionality, analyze site usage, and deliver personalized content.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our site.

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Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and request corrections if it is inaccurate.

• Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly.

• Deletion: You may request the deletion of your personal information, subject to our legal obligations to retain certain data.

To exercise any of these rights, please contact us at RentTheScent@gmail.com.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Rent The Scent LLC
Email: RentTheScent@gmail.com
 

By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.